Job Description

Job Description

Job Description

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

• Lead and manage full cycle recruitment process for our San Antonio office, including sourcing, screening, interviewing, selecting, and onboarding candidates for various positions within the organization.
• Implement recruiting strategies specific to the local job market to attract top talent, utilizing various channels such as job boards, social media, local networking events, and community partnerships.
• Screen and assess candidates through phone and in-person interviews, evaluating their qualifications, experience, and cultural fit for our San Antonio team.
• Collaborate with hiring managers in our San Antonio office to understand their specific hiring needs and provide guidance on recruiting best practices.
• Manage candidate relationships, keeping them informed throughout the recruitment process and providing a positive candidate experience for our San Antonio candidates.
• Utilize applicant tracking system (ATS) to manage candidate data, track hiring metrics, and generate reports specific to our San Antonio office.
• Stay up-to-date with local job market trends and best practices in talent acquisition, continuously improving recruitment strategies and processes for our San Antonio office.

Requirements

• 1+ years of experience in talent acquisition or recruiting

• Proven track record of sourcing and hiring top talent
• Experience with applicant tracking systems and other recruitment tools
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work in a fast-paced and dynamic environment
• Self-motivated and results-oriented

Benefits

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401K option
• Paid Training & Development
• A positive upbeat work environment
• Opportunity for professional and personal growth
• Diverse, welcoming culture with Employee Resource Groups

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