Job Description

Job Description

Job Description

Description:

Retail Pharmacy - Winner Family Drug

No experience required.

Registration with the state Board of Pharmacy required within 30 days of employment

Pharmacy Technician Certification Board (PTCB) certification within 2 years of employment
One year commitment after certification required.
Must have a valid driver’s license or have other appropriate accommodations to fulfill the responsibility of this position.

Position Summary:

The Pharmacy Technician works in a hospital retail pharmacy environment. The Pharmacy Technician duties consist of assisting pharmacists in compounding, preparing and dispensing medical prescriptions to the public after receiving information from customers or patients according to written/faxed prescriptions. Maintains proper storage and security conditions for drugs; ensures that equipment is functioning properly and assists in resolution of equipment maintenance and repair; controls inventory stock level and timeline to ensure adequate supplies. Assists with billing related functions. May assist with departmental quality assurance and other customer- or patient- focused services with oversight from supervisory staff; assists in the creation and maintenance of a safe working environment and conditions that adhere to state laws and regulations. Requires us of and proficiency in multiple computer programs.

In a medical center or institutional setting, the Pharmacy Technician duties consist of unit dose dispensing, IV Admixtures, compounding and automated dispensing devices. Ensures that equipment is functioning properly and assists in resolution of equipment maintenance and repair. Responsible for assisting the pharmacist in the provision of pharmaceutical care to the patients by following established regulations, standards and practices. Must possess the skills necessary to understand written policies and procedures, perform various functions under the supervision of a registered pharmacist and participate in departmental problem- solving when needed. Must demonstrate good written and verbal communication skills and be able to learn and utilize new technology as the profession of pharmacy evolves. Assists with billing related functions. May assist with departmental quality assurance and other customer - or patient - focused services with oversight form supervisory staff; assists in the creation and maintenance of a safe working environment and conditions that adhere to state laws and regulations. Requires use of and proficiency in multiple computer programs.

The Pharmacy Technician positions located in different work environments and duties may very base upon location or setting; also depending on location, there may be an overlap of retail/inpatient responsibilities.

Education/Experience:

High school graduate or GED preferred.

Required Credentials (Licensure, Certification, or Registration):

South Dakota Technician Registration required (within 30 days of date of hire), Pharmacy Technician Certification preferred.

Direct Supervisor:

Pharmacy Director

Employment Variables:

Dependent upon whether tech is full time or part time status, normal work week is Monday through Friday, 8:30 AM to 5:30 PM. This may vary dependent upon the needs according to workload. Rubella titer will be drawn initially as well as TB skin testing upon hire and immunization required if no past exposure or indication of immunization.

Job Knowledge and Skills:

Possesses skills necessary to understand written policy and procedures. Has the ability to operate standard computer programs (Word, Excel, etc.) Possesses written and verbal communication skills.

PART II: Code of Conduct

Honesty We will do the right thing at all times, even if it is difficult, maintaining strong, ethical practices. We protect the confidentiality of others, including patients, staff and the facility as a whole. We will take responsibility for our actions.

Expertise We will demonstrate superior judgment, training and skill, at all times, demonstrating professionalism while doing so. We will perform all aspects of our job to the best of our ability, utilizing all resources and tools available.

Approachability We will be non-judgmental, friendly, and open and willing to listen to everyone we come into contact with while performing our duties. We are humble and learn from others.

Respect We will be understanding and sensitive to others’ feelings; caring and responding in a manner that sets them at ease, keeping the situation in perspective without minimizing others’ feelings or reactions. We will listen to others with full attention in a sincere, civil fashion, being careful not to be judgmental of the speaker. We maintain composure when facing conflict and avoid jumping to conclusions and defaming another’s name.

Teamwork We willingly work together with a common approach, trusting and supporting members of our organization, using our skills and resources, sharing information to achieve a common aim.

PART III: ESSENTIAL FUNCTIONS

Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job, along with the corresponding performance standards.

Demonstrates

Regard for All Co-workers and Customers

Works effectively as part of the pharmacy team. Shares in workload and assists others when their own job is done. Delivers medication within 15 minutes of being checked. Makes deliveries as requested. Assists in answering telephone promptly and properly identifies self when answering the phone. Consistently polite and refers callers to appropriate person for assistance.

Follows Policies and Procedures

Completes all required competencies on time and with minimal supervision. Is conscientious in regard to personal hygiene. Dresses appropriately for work duties. Complies with Winner Regional Healthcare Center’s policies and procedures. Selects appropriate and measurable goals. Meets selected goals from previous year. Present at work station when shift starts and stays until shift is completed. Absenteeism and tardiness is kept to a minimum.

Completes All Work Duties Efficiently and Accurately

Work documentation is complete, accurate and legible. All problems left for follow-up are communicated to personnel on the next shift. Non-essential interruptions, i.e., personal phone calls, do not interfere with work or with other staff work. Personal phone calls and work are not done on hospital time. Completes Pyxis related duties accurately and on time. Is able to troubleshoot common Pyxis problems, refill / load / discrepancy problems are minimal. Packages accurately and is able to complete bulk packaging when needed. Accepts/volunteers for special assignments when requested. Assignments are complete and accurate and done in a timely manner. Effectively contributes to project/task.

Accuracy and Attention to Detail

Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

Communication

Understanding of the importance of insightful listening, communicating and ability to provide information and messages in a way that produces clarity and impact.

Drug Distribution

Knowledge of and ability to prepare, release, and distribute drugs while ensuring the safety, accuracy, and quality of supplied products.

Managing Multiple

Priorities Knowledge of effective self- Management practices and ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Service Excellence

Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Teamwork

Knowledge of the necessity and value of teamwork; experience with and ability to participate effectively as part of a team.

PART IV: COMPLIANCE

Compliance Must comply with the Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the position. The employee has a duty to report any suspected violations of the law or the standards of conduct to the Compliance Officer or the Chief Executive Officer.

PART V: PHYSICAL AND MENTAL REQUIREMENTS

General Activity

In a regular workday, employee may:

• Sit 2
• Hours at a time; up to 3
• Hours during the day
• Stand 4
• Hours at a time; up to 6
• Hours during the day
• Walk 1
• Hours at a time; up to 4
• Hours during the day

Motion

Employee is required: (In terms of a regular workday, "Occasionally" equals 1% to 33%, "Frequently" 34% to 66%, "Continuously", greater than 67 %.)

• Bend/Stoop Frequently
• Kneel, Duration 30 sec Occasionally
• Squat Occasionally
• Balance Occasionally
• Crawl, Distance Not at all
• Twist Occasionally
• Climb, Height Occasionally
• Keyboarding/Mousing Occasionally
• Reach above shoulder level Frequently

Physical Demand

Employee’s job requires he/she carry and lift loads from the floor, from 12 inches from the floor, to shoulder height and overhead. Employee’s job requires a pushing/pulling force to move a load (not the weight of the load).

Physical Demand Classification: Carrying/lifting weight and pushing/pulling force:

• Medium
• Occasionally 50 lbs.
• Frequently 25 lbs.
• Constantly 10 lbs.

Sensory Requirements:

Yes/No Explanation (if Yes)

• Speech Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Yes
• Communication with patients, family members, physicians, co-workers, and other health care staff is essential.
• Vision (VDT) Are there specific vision requirements for the job? Yes
• High degree of eye-hand coordination is essential to the operation and use of pharmaceutical equipment.
• Hearing Ability to receive detailed information through oral communications, and to make fine discriminations in sound; i.e., making fine adjustments on machine parts, using a telephone, taking blood pressures. Yes
• Frequent use of the telephone.

Environmental Factors

Yes/No Explanation (if Yes)

• Working on unprotected heights No
• Being around moving machinery No
• Exposure to marked changes in temperature and humidity No
• Driving automotive equipment No
• Wearing personal protective equipment Yes
• Chemotherapy Contact
• Exposure to atmospheric conditions (i.e. fumes, dust, odors, mists, gases, or poor ventilation) Yes
• Chemo Room
• Exposure to extreme noise or vibration No
• Exposure to blood, body fluids and waste Yes
• cart exchange, emergency kit refills
• Exposure to radiation No
• Exposure to other hazards (i.e. mechanical, electrical, burns, or explosives) Yes
• Chemotherapy, chemicals

Emotional/Psychological Factors

Yes/No Explanation (if Yes)

• Stress: Exposed to stressful situations Yes
• Occasional high workload volumes. Medications requested immediately for critically ill patients.
• Concentration: Must be able to concentrate on work tasks amidst distractions. Yes
• Constant distractions from telephone calls from patients, physicians, health care professionals, and other pharmacy interruptions from technical personnel about procedures.
• Must exert self-control. Yes
• Must retain composure under stressful situations. Must maintain good working relationship with co-workers.

PART VI: JOB RELATIONSHIPS

Supervises

1 No supervisory responsibilities

0 Supervisory responsibility

# Direct Reports:

# Indirect Reports:

Age of Patient Populations Served

• 0 Neonates: 1-30 days
• 0 Infant: 30 days - 1 yr
• 0 Children: 1- 12 yrs
• 0 Adolescents: 13- 18 yrs
• 0 Adults: 19- 70 yrs
• 0 Geriatrics: 70+ yrs
• 1 All
• 0 Not applicable

Internal Contacts

• 1 Patients
• 1 Providers: (i.e. Physicians, Therapists, Social Workers)
• 1 Staff: (i.e. clinical and administrative support staff)
• 1 Volunteers
• 0 Others:

External Contacts

• 1 Patients
• 1 Families/Significant Others
• 1 Providers
• 1 Vendors
• 1 Community and Health Agencies
• 1 Regulatory agencies
• 1 Other: Job Applicants

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