Job Description

Position Overview

This is a remote position with up to 50% travel. This position requires the candidate lives between New York, NY and Washington, DC.

We are seeking a Manager of Operational Excellence to drive continuous improvement initiatives and optimize processes within the Amtrak Food & Beverage operations business. The ideal candidate will leverage lean methodologies, Six Sigma principles, and change management strategies to enhance operational efficiencies, drive productivity, and deliver cost savings.

Key Role Objectives and Impact

• Collaborate with regional leadership and field teams to identify process improvement opportunities and drive organizational effectiveness.
• Lead cross-functional initiatives and SOP development to implement innovative solutions, enhance process execution and accuracy, and streamline operations.
• Spearhead materials handling equipment specification, procurement, testing, and evaluation focused on operational and safety advancements.
• Support establishment and tracking of KPIs to measure logistics and warehousing process performance metrics and drive a culture of continuous improvement.
• Develop and implement operational excellence strategies aligned with company objectives.
• Analyze workflows and eliminate waste using lean principles and Six Sigma methodologies.
• Foster collaboration, innovation, and accountability across the organization.
• Provide guidance to project teams and ensure timely completion of initiatives.
• Collaborate with senior leadership to prioritize improvement projects and allocate resources effectively.
• Implement change management strategies to facilitate adoption of new processes.

Specific Areas of Focus

• Project Management
• Business Process Compliance SOPs
• Spoilage Mitigation
• Support Safety Improvement Initiatives
• Labor Management Optimization
• Inventory Management Optimization
• Logistics/Warehousing Lean Efficiency Innovations
• Quality Assurance Program Enhancements

Qualifications

• Bachelor’s degree in engineering or related field (Industrial or Mechanical preferred)
• Excellent interpersonal and communication skills
• Strong project management, computer, and financial acumen
• Ability to influence, collaborate, and motivate teams to achieve optimal business results
• High self-initiative, with ability to handle multiple priorities to completion
• Remote-based with up to 50% travel
• 3-5 years of experience in logistics/warehousing, continuous improvement, or related field

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on  Facebook ,  Instagram and  Twitter .

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