Job Description

Job Description

Job Description

An inviting oasis in the heart of the one of the world's most beloved cities, The Ryder is a boutique escape-meets-experience with a pool, coffee bar, and tropical bar made for the independent, fun-loving, and creatively curious spirit in all of us.

This individual is the eyes, ears and heart of the property, with the guest experience always being the foremost thought. They take pride in understanding the innerworkings of the property, what makes things run smoothly and where may need more attention. This leader is approachable to anyone and everyone and leads with a sense of thoughtfulness. They drive success through a curiosity to learn and thrive. An incomparable experience is their baseline.

Requested Tasks

-Inspire, lead, motivate and drive results with leaders and team members

-Oversee the operational functions and financial success of the property and all Food + Beverage outlets

-Lead all key property issues including capital projects, guest satisfaction and any refurbishments needed

-Handle guest and team member complaints overseeing guest service recovery procedures

-Prepare, present and achieve hotel budgets, marketing and sales plan and capital budgets

Requested Capabilities

-Prior experience as a Hotel Manager required

-Patient, understanding and professional personality

-Keen eye for detail and organization

-Thorough understanding of the property and all associated amenities

-Cost-saving mindset; budget conscious

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

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