Global Partner Ecosystem Marketing Director Job at DocuSign, Inc., San Francisco, CA

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  • DocuSign, Inc.
  • San Francisco, CA

Job Description

Company Overview



Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).


What you'll do



Docusign’s Global Partner Marketing team is seeking an experienced marketer who will be instrumental in driving engagement and scaled growth through our partner ecosystem, including alliances and systems integrators. We’re looking for someone who’s passionate about partners to unlock customer value.

As the engagement and operations lead for partners who Buy-with, Sell-with and Deliver-with Docusign (Resell, ISV/Technology and SI), your role will be to unlock value for partners at-scale.

This role requires a passion for combining creativity with a can-do attitude to drive material results, strong collaboration capabilities, ability to manage cross-functional teams and create order out of ambiguity. You’ll work with external and internal teams, including sales, alliance, marketing, and product teams.

Success in this role requires a growth mindset and passion to champion partner and customer needs. This is a high-impact opportunity that combines strategy, program management, execution and analytical problem solving. You are organized, a critical thinker and detail-oriented with a proven record of driving positive business results. You are comfortable with ambiguity, excel as a self-starter with desire to drive new initiatives from conception to completion and exhibit a strong bias for action.

This position is a people manager role reporting to the Sr. Director, Global Partner Marketing.

Responsibility

  • Create marketing plans to drive partner growth at scale, including templates, creating a model to manage MDF, calculate ROI, build campaigns-in-a-box and monitor results
  • Lead Docusign’s Partner Day event and third-party events, working with events and field marketing teams, including content, strategy and project management, to engage our technology, resell and SI partner base
  • Cultivate Partner engagement and metrics to monitor success, including ownership of Partner Advisory Council and other feedback channels to develop and apply actionable insights
  • Own partner communications, including social media, newsletters, emails, and related activities
  • Create customer story engine and collaborate with PR and thought leadership to build industry momentum for ecosystem
  • Unlock the value delivered by the partner community to our growing Self-Service, Commercial and Enterprise customer bases, working with marketing and sales teams responsible for those audiences
  • Develop Docusign + Partner Better Together narrative and bring it to life in key touch points, including pitch decks, events, assets and on Docusign.com
  • Track and measure metrics, including marketing ROI and pipeline impact, making adjustments to continuously improve and maximize results
  • Work with partners and internal partners to develop scalable marketing campaigns that drive the business, elevate Docusign, and our partners in a meaningful way
  • Develop a deep understanding of our partner and customer needs and priorities and how they align with our goals to determine quarterly and annual goals

Job Designation



Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.


What you bring



Basic

  • Minimum of 12 years of related experience with a Bachelor’s degree; or 8 years related experience with a Master’s degree, with 2+ years in SaaS space
  • 3-5 years of developer marketing, partner marketing, product marketing, field marketing role with emphasis on partner or alliance programs and campaigns in Saas

Preferred

  • Highly motivated, proactive, and personable individual able to collaborate with all levels of an organization internally and externally
  • Adaptable and comfortable in a fast-paced, results-driven environment
  • Strategic and critical thinker, analytical skills and business acumen and high capacity to synthesize data and insights
  • Excellent interpersonal skills and a service-oriented attitude with the desire to work collaboratively with internal and external teams
  • Excellent verbal and written communication
  • Proven track record of supporting global-first teams
  • Experience working with enterprise SaaS software products
  • Experience marketing to developers and product managers
  • Project management experience and/or experience working with cross-functional teams

Wage Transparency



Based on applicable legislation, the below details pay ranges in the following locations:

California: $134,900 - $216,975 base salary

Illinois and Colorado: $129,000 - $182,250 base salary

Washington and New York (including NYC metro area): $129,000 - $190,550 base salary

This role is also eligible for bonus, equity and

This role is also eligible for bonus and

Global benefits provide options for the following:

  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign



Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com .

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.


States Not Eligible for Employment



This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.


Equal Opportunity Employer



It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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Job Tags

Holiday work, Contract work, Local area, Remote job, 2 days per week,

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