Job Description
As a Category and Channel Research and Insights Manager, youll lead the planning, development and execution of research that helps us understand how customers use and experience Best Buys retail channels. Youll be responsible for uncovering actionable insights through qualitative and quantitative research techniques. Youll then inform store experience teams, ensuring customer experiences meet the initiatives goals and deliver on Best Buys strategies. In this role, youll work closely with cross-functional partners to translate research insights, consumer behavior and general consumer trends into compelling customer strategies
This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.
What youll do - Plan, develop and execute comprehensive research strategies that support store experience initiatives that are aligned to customer and business objectives
- Work closely with store experience teams to stay current on initiatives while infusing customer insights into their overall process
- Lead cross-functional efforts, including partnering with employee research to translate research findings into insights and finally into compelling strategies in collaboration with partners
- Synthesize complex data sets and integrate industry trends and best practices to identify clear and actionable insights
- Effectively communicate research results and recommendations to stakeholders
- Outline annual research priorities in partnership with store experience leadership, align priorities to annual budget size and execute within budget.
Basic qualifications - 5 years of experience in marketing research, psychology research or consumer insights.
- 5 years of Strong analytical skills with experience in both qualitative and quantitative research
- 5 years experience of presenting research findings in a clear and compelling way
- Experience working with store and channel experience teams to guide strategic decisions
Preferred qualifications - Experience conducting and managing both qualitative and quantitative research projects that have directly influenced store experience strategies
- Bachelors degree in marketing, psychology or related field
- Strong project management skills
- Excellent communication and storytelling skills for delivering insights to different teams
Whats in it for you Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Physical and mental well-being support
About us As part of the Best Buy team, youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Position Type: Full timePandoLogic. Keywords: Category Manager, Location: Minneapolis, MN - 55423
Required
Preferred
Job Industries
Best Buy
Job Tags
Work from home,