Job Description

Schedule: Monday - Friday, 8 am - 5 pm

Under general supervision from the Safety, Advocacy, Finances, and Employment (SAFE) Project director, the SAFE Project case manager is responsible for day-to-day operations associated with the domestic violence welfare advocacy and social services project.

Accountabilities

• Provide direct advocacy services to both recipients of Temporary Assistance for Needy Families (TANF) and targeted Non-TANF participants as needed, including screening, planning, intake counseling, safety planning, outgoing referrals, and economic advocacy.
• Provide training to community partners and/or Department for Children and Families (DCF) Service Centers to promote SAFE Project program materials and increase domestic violence/sexual assault (DV/SA) knowledge and awareness.
• Participate in community outreach events to promote program awareness and create access to potential DV/SA participants.
• Present SAFE Project curriculum, program materials, and engage with participants at DCF orientations and other community locations.
• Plan and facilitate classes and/or support groups designed to improve life skills, enhance conflict resolution skills, and/or educate about creating healthy relationships.
• Coordinate a spectrum of community resources with a focus on underserved populations and take the lead on developing relationships to help participants navigate how to access safe housing resources, mental health care, and crisis services as needed.
• Establish and/or maintain professional contact (verbal and written) with community partners and advocates client needs.
• Maintain and update outlook calendars with weekly/daily/hourly appointments and commitments.
• Schedule meetings and communicate electronically with colleagues, community partners, and clients within the 25 counties service area (cell phone, email, TEAMS, text).
• Professional verbal and written communication and documentation.
• Enters program demographic and service data in TIER. Completes monthly report(s) required by DCF.
• Performs other related assigned duties.

Requirements

• Education
  • Undergraduate degree in social work or social sciences related field.
• Certification, Recertification, Registration, or License
  • Class C driver’s license, motor vehicle, and insurance required.
• Experience
  • Two years of previous experience working with low-income individuals and families as case manager.
  • Professional experience or training in counseling, domestic violence, sexual assault, economically disadvantaged, or other social issues.
  • Preference to those who have experience and knowledge in domestic violence and sexual assault services.
• Exposures
  • Controlled inside work environment with noise/vibrations from general office equipment.
  • Minimal exposure to fumes/dust/odors. 

• Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Climbing/Balancing/Freedom to Move: May be assigned to multilevel building with some floors accessible by stairs only. Minimal required to move about office. Sit about 25 percent of time.
• Stooping/Bending: Minimal
• Reaching: Occasional, overhead as well as horizontal and down.
• Vision: Adequate to perform essential functions.
• Color vision: No particular color vision requirement.
• Hearing: Frequently perceive nature of sounds by ear.
• Speech: Frequently express ideas by means of spoken words.
• Eye/Hand/Foot Coordination: Frequently operates equipment requiring moderate ability.
• Manual Dexterity: Frequently operates equipment requiring moderate ability.

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