Are you ready to Launch into a career at Fidelity?
If so, please consider joining our customer service team. This role requires a consistent balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when considering applying.
Our Career Development experience is a springboard to an amazing career in which you change the lives of customers! Along with the Fidelity benefits and support we provide; it could change yours as well. Here are a few featured benefits (not all benefits are listed) Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) with match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.
In this Customer Service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams . You will assist with a broad range of needs including answering questions about their account balance and helping to make withdrawals, transfer funds, or find resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity.
The Customer Service role is similar to Entry Level Customer Service, Call Center Representative, Customer Service Representative and Customer Support Representative roles.
How it works …
Advantages of the program …
Skills You Bring
The Value You Deliver
Regional Center Shift Details:
COV - Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift during the hours of 12:00 noon - 8:30pm EST
Click to learn more about and how we support our associates
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com .
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com .
We welcome those with experience in jobs such as Accounts Receivable Clerk, Accounts Payable Clerk, and Field Client Relationship Manager and others in the Accounting and Finance to apply.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Fidelity Investments Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
...Summary The incumbent serves as a Program Analyst (Health Informatics) located at the Richmond VA Medical Center, in the Veterans Health Administration (VHA). The purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating...
This position is for the retail location of The UPS Store - not the warehouse or corporate. The Assistant Store Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the center, help manage productivity...
...Full job description Premier Appliance Repair is a small family owned business, looking for an appliance Repair Technician. Premier... ...right technician. Paid Holidays, Company Vehicle, Gas Card and cell phone allowance. Premier is also willing to train someone looking for...
...POSITION SUMMARY: Responsible for building maintenance, preventative maintenance, troubleshoot... ...: Perform the duties of a Building Technician II as required. Maintain all tools,... .... Computer Skills - Basic PC skills and ability to learn company specific...
...Summary: Under the direct supervision of a Registered Nurse/licensed Nurse, this Job will assist with routine and repetitive patient care activities in... .... Licenses, Registrations, or Certifications CNA License in state of employment required. BLS from the...